IS&T Website Redesign and Service Catalog

This is the home of the IS&T Website Redesign and Service Catalog space.

The Information Services and Technology (IS&T) department's primary role is to provide service to the MIT community through a central pool of information technology professionals and through collaboration with other IT groups and professionals across campus. The website is one of our primary communication tools and it is through the website, that IS&T provides a wealth of information to the MIT community. There are approximately 1,500 documents to be searched and found on this side providing product, service, self-help and contact information.

Project Summary

The IS&T Website Redesign and Service Catalog Project team will hire someone to redesign and develop templates for our website and service catalog in Drupal. The purpose of the site is to help the MIT community understand, get, and use IS&T services. The website will also help to expand the IS&T brand that promotes MIT’s commitment to excellence. IS&T is a service organization. Our website’s look and feel should embody and directly reflect our mission of service provider and our vision of making IT easy for our customers and ourselves. It should support our vision of self-service. It should reflect the major themes of automation, mobility, simplification, de-customization, and removing pain points. The site’s look and feel/design should focus on “What members of the MIT community want from IS&T.” The site design should revolve around the service catalog. [See sponsors vision for the project.]

Service Catalog

Service Catalog Proposal (Jan 24, 2011)

Service Catalog Alpha List (DRAFT Jan 24, 2011)

Sponsor Updates

Steering Committee

  • Kickoff Meeting:  Thursday, February 3, 11:30-1:00, W92-Downtown Crossing

Committee Members:

Rich Murphy (IS&T, Project manager)

Christine Fitzgerald (IS&T - Manager, Strategic Communications)

David Foucher (News Office/Tech Review Rep)

Emer Garland-Scott (PSB advisor and member or core project team)

Monica Lee (PSB)

Shankar Raman (Associate Prof in the Literature Faculty)

Jeff Reed (IS&T, DCAD representative)

Marc Resnick (Student Rep)

Mary Young (Administrative Officer for Nuclear Reactor Lab and Member of ACCII)

  • No labels