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What to do in ZUTTREQ:
Select SH2 as the 'To' environment. The ZUTTREQ program will send the request to Frank Quern for to Lori Singer for approval.
After he has given his approval, the R3 Admin team (r3-chmgt@mit.edu) will move the transport(s) to SH2 twice a day (shortly after 12 noon and then again after 5pm).

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Transport path = SF2 -> SH2
Approver: Frank QuernLori Singer

Critical fixes for issues found in Production

Before development is begun, it should be clear the business owner considers the problem is critical and requires an immediate fix. An email message describing the situation must be sent to Frank Quern Lori Singer (fquern@mitlsinger@mit.edu), with a copy sent to Elda Prudden (eprudden@,mit.edu), to facilitate consideration of the critical fix. After review Frank Lori will request approval to migrate the fix to Test from one of the business members of the Steering Committee.

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• One of the business members of the Steering Committee
• Frank Quern Lori Singer (POPM), Olu Brown (backup)

The functional team must follow the standard QA Issue Resolution procedure, which includes the SAP mini-spec and associated test case documents.

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