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1. If necessary, revert each development object to be changed to the version currently in Production. In-process changes should be saved as a non-transportable copy of the object, as a downloaded text file, or as a printed listing.
2. Change the development object(s) to implement the required fix.
3. Perform unit testing in SF2.
4. Release the transport(s) once unit tested
5. Create a ServiceNow 'test' deployment request, making sure to select 'Comprehensive' as the 'Type', in order to trigger the approval work flow.  Fill out the ZUTTREQ fields described below, and include the details in the ServiceNow request as usual.
6. Execute ZUTTREQ making sure SH2 is the 'To' environment, and include the ServiceNow request number from above
7. Enter the transport(s) into the Transport # Sequence field within the SP 2019 ticket 
8. During SIT, transport the fix to SH2 and test to confirm the efficacy of the fix.

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Transport request procedures:

What to do in ZUTTREQ:
Select SH2 as the 'To' environment. The ZUTTREQ program The ServiceNow approval workflow process will send the request to Lori Singer and others for approval.
After he has given his approvalthe necessary approvals have been given, the R3 Admin team (r3-chmgt@mit.edu) will move the transport(s) to SH2 twice a day (shortly after 12 noon and then again after 5pm).

Transports generated during Unit Testing will be accumulated and moved as a group as part of the Support Pack application process to the test system, SH2.
Transports generated during SIT will be imported into SH2 twice a day (shortly after 12 noon and then again after 5pm). Requests must be received by 11:30am and 4:30pm, respectively.
These transports must be associated with RT tickets recorded in the Request Tracker SAP::Test Issues queue under project name "SAP Support Packs 2019".

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