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Inclusive of:

1.  Stellar Brand Collaboration Services

2.  Content Services 

1. Stellar Brand Collaboration Services


Definition

The Stellar brand provides an enterprise-level environment enabling:

...

..via a set of secure, complimentary, cross-linkable tools. Stellar brand tools can be used alone or in combination.

Goals/Vision

Vision: A branded Learning and Collaboration environment, including..

...

..with all integrated with well-defined and stable core user identity, group, and authorization services.

Value / Benefits

  • Collaboration tools make all participants more productive.
  • Science and engineering increasingly span multiple disciplines. The ability to collaborate across disciplinary, administrative, and institutional boundaries is key to future progress.
  • Facilitate communication between students working abroad and campus and international initiatives such as MISTI, SMA, MIT-Portugal, MASDAR.
  • Involving alumni and mentors in classes.

Current State

  • Blog - no current enterprise service
  • Discussion forum - no current enterprise service; former service (MIT Forums) was decommissioned without replacement
  • ad-hoc Web conferencing - no current enterprise service
  • ad-hoc video conferencing - no current enterprise service (Openfire plugin?)
  • Instant messaging
    • Openfire (Jabber) - in production
  • Social networking - no current enterprise service
  • Wiki Service - enterprise service in production
    • increasing usage
    • loose integration with current Stellar
    • users and groups stored locally, mirroring Moira
  • Clearspace - going into pilot
    • wiki, blog, discussion, lightweight document management, social networking
  • Stellar core functions
    • users and groups are maintained in application
  • Web page creation - current enterprise service is inadequate
    • do it yourself - AFS lockers, Dreamweaver
  • Digital media management - no current production service; Thalia in pilot
  • @Stellar - portal-like entry point to course management system
  • Course Guide - discovery mechanism for courses
  • Mobile access to resources - currently limited (some Stellar functionality)

End State

The 'Stellar' Content and Collaboration environment is recognized Institute-wide as a suite of powerful, reliable, and easy to use services.

...

Members of the community use components of the environment in their everyday work, classes, and social groups.

Gaps

  • Need to do continue investigation, evaluation, possible pilots re:
    • Social bookmarking (e.g. Scuttle)
    • Enterprise tagging options
    • Web conferencing (e.g. dim-dim; local instance?)
    • ad-hoc video conferencing (e.g. Openfire plugin?)

Approach - e.g., working with community and others in IS&T

  • Work with IS&T Identity management team to identify and implement standard services (LDAP, web service)
  • Work with IS&T Identity management team and relevant Institute entities to identify and address FERPA and MIT policy/privacy issues with regard to collaboration tools
  • Identify and work with academic, research, community and administrative stakeholders
  • Take better advantage of research being done at the institute
  • Facilitate community development of individual tools that interoperate with our core applications
    • support the best outright
    • re-do and implement others that are promising but need work
  • Engage more directly with experts in the community

Drivers (Tech trends/Biz trends, etc)

  • Online Collaboration
  • Social Networking
  • Synchronous and asynchronous e-learning modes
  • Extending the campus community
  • Relationship with OCW

Dependencies/Assumptions

  • Well-defined, standardized, and stable core user identity and authorization services
  • user info and user presence information availability

Risks

  • Velocity of development, quality, convenience and availability of hosted services and/or of commercial and 'cloud' products can make our efforts seem to be a barrier
  • Cost
  • Brand dilution

Conceptual Architecture

( Craig to fill in )

Ending slide: twist on Values/Benefits

Comments  (Hide)Craig says:
What the separation of content services as independent loses is that most of the used function in current Stellar is around materials / content. We could say it's collaboration between instructors, presented to a potentially limited audience, but the ideal would be for all content: Stellar, Thalia, and Quickpages, to share a common content store, so we need to clarify that overlap. Posted by Arti Sharma at Jun 18, 2008 10:00 | Edit | Remove | Reply To ThisAdd Comment

2. Content Services

Definition

Content Services are a set of web-based tools and web services for sharing, organizing, and storing content.

Goals/Vision

Vision: An environment for sharing, organizing and storing content, including..

...

..all integrated with IS&T's common services for user identity, group management, and authorization.

Value / Benefits

  • Secure and stable digital resource storage
  • Encourage use and re-use between applications
  • Easier, more efficient creation and maintenance of web content for the community
  • Sharing and privacy control
  • Keep prestigious content in an MIT site, which adds credibility to the author and more prestige to MIT (i.e. don't make your Nobel prize winner use Flickr)

Current State

  • Web page creation - current  methods are inadequate
    • do it yourself - AFS lockers, Dreamweaver, consultants
    • consultants usually costs departments $2K-$7K
    • DIY makes a big project out of a simple site
  • Digital media management - no current production service; Thalia in pilot
    • Departments currently each create one-off solutions
    • Most common is a server under someone's desk
    • No standards of metadata
    • No means to collaborate, publish or share content

End State

  • QuickPages is in production providing easy web page production for the community
  • Digital media management - Thalia is in production
  • Thalia back end services are consumed by other applications like Moodle
  • Thalia goes open source and is further developed by  outside community

Gaps




Approach - e.g., working with community and others in IS&T

  • Work with Stellar and other IS&T teams on integration
  • Work with academic, research, community and administrative stakeholders. At present these include PSB, DCAD, ACCORD and others.
  • Use IAP, IT Partners, ACCORD and other venues to publicize content services for broader adoption.
  • Assist MIT developers in building applications which consume our media APIs
  • Consult with Kerberos team for best practices in making a project Open Source and building outside community involvement.
  • Partner with DCAD, PSB and the Help Desk for customer interaction and support

Drivers (Tech trends/Biz trends, etc)

  • need for stable, secure storage
  • this is how people do their work now
    • web is the medium of choice
    • people throw up millions of images on flickr
    • it's impossible to keep track of digital resources without tools
    • these digital resources have an intrinsic value to the Institute


Dependencies/Assumptions

relies on:

  • network operations being able able to support services at the level they need  e.g. Thalia redundancy
  • common services being available and stable
  • where 3rd party software in use, presupposes that it may be adapted to use our common services
  • users being aware of content services

Risks

  • see above
  • Shared services we integrate with might be confusing or difficult to users   -- e.g. managing Moira groups is not intuitive or user friendly
  • Standard risks from using third party or open source components
  • Ability to scale to meet demand, given limited resources
  • Losing focus - many customers with divergent needs
  • Dependence on multiple services create more potential points of failure
  • More consumers of our services requires more resources on our part for:
    • maintenance
    • new functionality requests
    • support
    • infrastructure: equipment, power, overhead
  • Technologies change. That's a given, not a risk. We need to anticipate and plan for that.

Conceptual Architecture

...


Ending slide: twist on Values/Benefits