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Zoom Phone allows you to generate a voicemail greeting message based on text. You can configure this greeting for Business Hours, Closed Hours, and Holiday Hours.

Configuration Steps

  1. Go to https://mit.zoom.us/
  2. Sign in
  3. Select Phone
  4. Under the Call Handling section, find the appropriate section (e.g. Business Hours, Closed Hours, or Holiday Hours) and click Edit > Add Audio to generate a new greeting. Use one of the text templates below, or generate your own
  5. Enter the dates/times this greeting should be activated for

Greeting and Voicemail Templates

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Missed Call

Hello, you've reached [your name], [your position] for the MIT Center for Real Estate. I am sorry I missed your call. Please leave your name and number and I will return your call. You can also email me at [your kerberos ID] at MIT dot E D you. Thank you and have a nice day.

Closed/Outside Business Hours

Hello, you've reached [your name], [your position] for the MIT Center for Real Estate. Our offices are currently closed. You can normally reach me at this number from __AM to ___PM, Monday through Friday. Please leave a message and I will return your call on the next business day. You can also email me at [your kerberos ID] at MIT dot E D you. Thank you and have a nice day.

MIT Holiday

Hello, you've reached [your name], [your position] for the MIT Center for Real Estate. MIT is closed for the holiday. Please leave a message and I will return your call when I return to the office. You can also email me at [your kerberos ID] at MIT dot E D you. Thank you and have a nice day.

Vacation

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