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The CRE Call Tree is the Interactive Voice Response (IVR) system that callers encounter when calling the CRE main number. This article details how the system works and how users get around.

TODOs

  1. The flowchart diagram needs to be stored in a main CRE storage location (not ce2 personal OneDrive Folder)

Flowchart

For the most current flowchart, view https://mitprod-my.sharepoint.com/:u:/g/personal/ce2_mit_edu/EXJj9VrbXlpHsHliarrerG4Bs5GNxxG4-tK8JmQD5tiS-A?e=XkLf8q

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