...
- The flowchart diagram needs to be stored in a main CRE storage location (not ce2 personal OneDrive Folder)
- Update phone numbers once these are assigned (Call Reception Group)
- Re-record voice prompts with associated names included
- Write/Record a shared voicemailbox greeting message
- Assign cre-info@mit.edu email address. Mention in general voicemail box message?
- Do we have option 9 - MIT Police work for the business hours prompt?
- Notify staff CRE Main Number is 617-253-5000 not 258
- How do we handle closings for vacations? E.g. special greeting or normal "office is closed" greeting?
- Who handles setting vacation times?
- Expected transition date
Flowchart
For the most current flowchart, view https://mitprod-my.sharepoint.com/:u:/g/personal/ce2_mit_edu/ESHG39RlI8xFqeyuURDmh94BTsOXvzdJjVw5ppZEnJeqGA?e=ixNAVo
...