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  1. The flowchart diagram needs to be stored in a main CRE storage location (not ce2 personal OneDrive Folder)
  2. Update phone numbers once these are assigned (Call Reception Group) - just ring desk phones simultaneously. Joanne and Hannah only.
  3. Re-record voice prompts with associated names included - yes, do this per staff meeting.
  4. Write/Record a shared voicemailbox greeting message
  5. Assign cre-info@mit.edu email address. Mention in general voicemail box message?
  6. Do we have option 9 - MIT Police work for the business hours prompt? - yes, per staff meeting.
  7. Notify staff CRE Main Number is 617-253-5000 not 258 - mentioned this.
  8. How do we handle closings for vacations? E.g. special greeting or normal "office is closed" greeting?
  9. Who handles setting vacation times?
  10. Expected transition date

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