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Reception Call Group (617-258-5062)
When a call is forwarded sent to the reception call group, it should will ring the following :
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for
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45 seconds:
- Joanne McHugh, Hannah Muhlfelder for 15 seconds's Desk Phone
- Joanne McHugh, Hannah Muhfelder, Mary Hughes for 15 secondsShared voicemail box, accessible to Joanne + Hannah + Mary's Desk Phone
If neither person answers, the caller will be sent to a general voicemail box (with the below greeting), which will be emailed to Hannah and Joanne.
Recorded Voicemail Greeting
You have reached the MIT Center for Real Estate General Voice Mailbox. No one is available to take your call right now. Please leave your name, number, and a brief message and someone will return your call as soon as possible. You can also email us at cre-info@mit.edu.
Holiday Closing Greetings
MIT is closed for MIT, state, and federal holidays, which are listed at https://hr.mit.edu/holidays.
When callers reach the CRE on one of these dates, the caller is played the appropriate greeting (below) and then sent to the Off-Business Hours Greeting Call Tree line.
Default Holiday Greeting Message
This is played during any single-day holiday, such as Martin Luther King, Jr Day, Patriots' Day, Labor Day, etc...
Message
The MIT Center for Real Estate is closed due to the holiday. We will reopen on the following business day.Thanksgiving Holiday Greeting Message
This is played on thanksgiving and the day after thanksgiving, which falls on the fourth Thursday + Friday of November.
Message
The MIT Center for Real Estate is closed due to the Thanksgiving Holiday. We will reopen on Monday.Winter Break Holiday Greeting Message (Standard Reopening)
This is played on during winter break through New Years Day. If New Years Day falls on a weekend, please use the Winter Break Holiday Greeting Message (Tuesday Reopening) greeting.
Message
The MIT Center for Real Estate is closed for winter break. We will reopen the business day following New Years Day.Winter Break Holiday Greeting Message (Tuesday Reopening)
This is played on during winter break through New Years Day when New Years Day falls on a weekend, and we have the following Monday off. If New Years Day falls on a weekday, please use the Winter Break Holiday Greeting Message (Standard Reopening) greeting.
Message
The MIT Center for Real Estate is closed for winter break. We will reopen on the Tuesday following New Years Day.
Setup Instructions
To set these