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If you want to access the ServiceNow website on your mobile device, you can try selecting "Use Desktop Mode" or " Desktop Site" from your browser's settings (the exact terminology and where to find this varies from browser to browser). Once you have activated Desktop Mode, select your initials in the top-right corner, and then select then selecting "Switch to Desktop" in the ServiceNow application. Click this link to follow more detailed for step-by-step instructions.

Support

To request a ticketing queue for yourself or your team, email cre-it@mit.edu.

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