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Note that shared mailboxes only work with Outlook clients and office.com.

Setup Instructions

1. Go to https://ist.mit.edu/guest-accounts
2. Click Invite Sponsored Guest
3. Use the following information
   1. Cost Object: 1562100 (CRE HQ)
   2. Department: Center for Real Estate
   3. Date of Birth: You can just use today's date
   4. External Organization: Put the shared mailbox name... e.g. CRE Alumni
   5. Email: not sure what to put here... possibly my own email?
   6. Phone Number: Use CRE main number or the lab's number
   7. Reason for access: This is to be converted into a shared mailbox account.
   8. Is the guest being paid by MIT directly?: No
   9. Physical campus access required: No
4. Click submit

Wait for IS&T to approve the request(???). You will receive an email with instructions to set up the account. Use shared email box they want to use.

Access a shared mailbox

https://support.microsoft.com/en-us/office/open-and-use-a-shared-mailbox-in-outlook-d94a8e9e-21f1-4240-808b-de9c9c088afd

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