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1. Go to https://ist.mit.edu/guest-accounts
2. Click Invite Sponsored Guest
3. Use the following information
   1. Cost Object: 1562100 (CRE HQ)
   2. Department: Center for Real Estate
   3. Date of Birth: You can just use today's date
   4. External Organization: Put the shared mailbox name... e.g. CRE Alumni
   5. Email: doesn't matter? Note: I entered an invalid email address and this worked fine. Need to change this away from tcl@mit.edu since that's actually taken. Should probably use cre-itaccounts@mit.edu
      
   6. Phone Number: Use CRE main number or the lab's number
   7. Reason for access: This is to be converted into a shared mailbox account.
   8. Is the guest being paid by MIT directly?: No
   9. Physical campus access required: No
4. Click submit

An email with the subject "MIT - Setup your account" will be sent to you (the account sponsor) and the email address you put in step 3e.

Click Complete Registration and enter the email address you want to use for your kerberos id.

Generate a random password (you will not need to use this again)

Close the browser window when it asks you to register Duo - this is not needed.

Submit a ticket to IS&T and request that this be converted into a Shared Mailbox account.

 Wait for IS&T to approve the request(???). You will receive an email with instructions to set up the account. Use shared email box they want to use.

Access a shared mailbox

https://support.microsoft.com/en-us/office/open-and-use-a-shared-mailbox-in-outlook-d94a8e9e-21f1-4240-808b-de9c9c088afd

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