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See Historical Context at the bottom of this document to understand why certain decisions were made.
Table of Contents
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TODOs
- Store flowchart diagram in a main CRE storage location (not ce2 personal OneDrive Folder)
- Store voicemail recordings in a better location than dropbox.
- Create shared voicemail box for CRE Reception Group (cre-info@mit.edu?)
- Ask Marla how to handle vacations
- Add special instructions section on how voicemail is handled
- Under Zoom Settings > Phone > "Others" > Voicemail & Videomail: Add the individual users. We cannot add Moira groups here unfortunately, these can only be Zoom Accounts.
- Add notes for future followup - check on Zoom Contact Center setup. We should be able to send to an email.
- Add CRE Events Support Line to flowchart
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The MIT Center for Real Estate is closed for winter break. We will reopen on the Tuesday following New Years Day.Depreciated Phone Numbers
- (617) 253-5917 - Paul Adornato. Currently forwards to main reception call group. Set up via Paul's account.
(617) 715-5965 - Hannah Muhlfelder - She is still working part time, so this voicemail will give a message to press 0 to be connected with Sr. Admin Assistant Panita Rosenberg, or to leave a message for Hannah.
Call Tree Setup Instructions
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