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- Click to Chat -
- Might be very useful for HelpDesk, but may be resisted for cultural reasons, or feature completeness (like integration with Request Tracking system, for instance). Might pilot with someone else, like Stellar, or particular classes that could use such for TAs.
- Wildfire Openfire has click to chat functionality (called Fastpath), but it requires using the Spark client, which may not be as acceptable to some users.
- Class and group chatroom creation driven by MIT database information.
- SIP (for telephony)
- SMS bridging?
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