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• Issue Management & Reporting - New guidelines for reporting on client issues, outages, events etc.
  • err on the side of over-reporting among ourselves about what is happening, including outages, new client initiatives, etc. 
• Jerry Grochow's "General IS&T Statistics" powerpoint for Terry Stone, due later today today.
  • managers will update some elevator conversation metrics, with descriptive text, data definitions and sources, via email to Rob to add to the powerpoint.  David can edit the list down again for the presentation to Terry.
• Dell Asset data -- shall we collect it? 
  • (yes).
    

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01/27/2009

11 am, N42-286, CSS Managers 

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• Review of the latest rev of Products and Services list, responding to the directives from 1/13/2009 .  (Those updated entries are due Friday 1/23.) (Wilson will get a "who's the audience" viewpoint for us -- but it's leaning towards an internal list, that is a starting point for Christine and the RMs to tell our story to others.)
• High level view of the budget (anne denna) 30 minutes.
•   

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02/03/2009

11 am, N42-286, CSS Managers 

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