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4. Our customer support person will create a new RT ticket for isda::admin (by emailing isda-admin-rt@mit.edu or by using https://help.mit.edu) and state the name of the domain to be created. There are 2 deploy windows each week, on Tuesday and Wednesday night, between 6 pm and 9pm. ISDA OPS needs at least 24 hours in advance of a deployment window. For detailed information, please refer to their deployment policy.will forward the request to dongq@mit.edu
5. Once the domain is created, our customer support person needs to logon to the new domain, use the super user self registration interface: https://domain-name.thalia.mit.edu/resttest.jsp (such as https://hst.thalia.mit.edu/resttest.jsp for the hst domain and https://ap.thalia.mit.edu/resttest.jsp for the ap domain) and click on the first button "" create an admin account for him/herself in that domain. It will create a domain admin with the same ID as shown on the x509 certificate logged in via touchstone and it shouldd return the status true if the account was created successful. Then our customer support person should use the regular thalia UI to create the domain admin account for the contact person for that domain.
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- url to access their new domain. (don't forget the https and mention they need a certificatewill login via touchstone).
- where the help file is.
- how to use our RT queue for questions.
- how to add more users to the thalia-info mailman list.
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