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4. Once the Follow-up Questionnaire is completed/returned (with Cost Object #), the customer support person will forward the request through the RT queue to dongq@mit.edu.  Note: Per Qing's request, domain requests should be batched-up every Wednesday. (It is easier for Bob to update the touchstone server if he can do a few at a time. We want to keep the touchstone people happy.)*  Qing asks the Touchstone people to add
5. Once the domain is created, our customer support person needs to logon to the new domain, use the super user self registration interface: https://domain-name.thalia.mit.edu/resttest.jsp (such as https://hst.thalia.mit.edu/resttest.jsp for the hst domain and https://ap.thalia.mit.edu/resttest.jsp for the ap domain) and click on the first button "Super User Self Reg" to create an admin account for him/herself in that domain. It will create a domain admin with the same ID as logged in via touchstone and it shouldd return the status true if the account was created successful. Then our customer support person should use the regular thalia UI to create the domain admin account for the contact person for that domain.

  • Go to https://newdomain.thalia.mit.edu (eg. https://hst.thalia.mit.edu) and login via touchstone
  • Click on the top right link "LOGIN AS DOMAIN ADMINISTRATOR"
  • Once logged in as domain administrator, click on the bottom left button "Manage Domain"
  • Users/Groups tab is the first tab and should be open automatically
  • Click on the "add user" button and enter the user info in the fields. Check the "Is Administrator" checkbox if you are creating an administrator
  • Click add and the user should be created.here to learn how to add a domain admin to a new domain.

6. The customer support person should add the domain admin to thalia-info mailman list.

7. Send the Welcome to your New Thalia Domain letter.

8. Update the customer information document we have??? Thalia Customer Matrix.

Once we have received back the completed Follow-up Questionnaire in the RT queue, foward it (in RT) to Qing (dongq@mit.edu) for domain creation:

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