Page History

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1. 1. Send the Preliminary Questionnairevia RT.
   2. Receive answers to Preliminary Questionnaire.
       
2. Determine if Thalia domain is to be granted to this customer.
   1. Send the Follow-up Questionnaire.
   2. Make sure answers received are complete.
        
3. Forward domain request to Qing Dong, dongq@mit.edu via RT.
   1. Batch domain requests and submit on Wednesdays.
   2. Qing asks the Touchstone people to add the domain to their database.
   3. Qing creates the new domain in the alfresco database.
   4. Qing emails Thalia support that domain creation is successful.
   5. Turn-around is 2 days.
        
4. Thalia support creates the domain administrator/s.
   1. Login to https://domain-name.thalia.mit.edu/resttest.jsp
   2. Click on the "Super User Self Reg" button.
      1. It should return "status=true"
   3. Login to https://domain-name.thalia.mit.edu/resttest.jsp and create user accounts for the domain administrator/s.
      1. Remember to check the "Is Domain Administrator" box.
           
5. Add the domain administrator/s to the thalia-info mailman list.
     
6. Send the Welcome to Your Thalia Domain letter.
    
7. Update the Matrix of Thalia Customers.

5. Once the domain is created, our customer support person needs to logon to the new domain, use the super user self registration interface: https://domain-name.thalia.mit.edu/resttest.jsp (such as https://hst.thalia.mit.edu/resttest.jsp for the hst domain and https://ap.thalia.mit.edu/resttest.jsp for the ap domain) and click on the first button "Super User Self Reg" to create an admin account for him/herself in that domain. It will create a domain admin with the same ID as logged in via touchstone and it should return the status true if the account was created successful. Then our customer support person should use the regular thalia UI to create the domain admin account for the contact person for that domain.

6. The customer support person should add the domain admin to thalia-info mailman list.

7. Send the Welcome to your New Thalia Domain letter.

8. Update the Thalia Customer Matrix.

Once we have received back the completed Follow-up Questionnaire in the RT queue, foward it (in RT) to Qing (dongq@mit.edu) for domain creation:

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