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• Training Team presentation, by Kate Kibbee
  • COEUS is an excellent example of MIT Trainer adding enormous value by completely absorbing the locally important business process material in addition to the operation of the system. 
•   
• • A member of OSP is in the room during the session to provide 3rd-tier support for deep technical questions.  The Asst Director of OSP has measured the post-training error rate in the system and it visibly decreased after these classes. 

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