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  • Support person must be a Thalia "Super-User" .Support person must be and an "admin" on the thalia-info list.
      All customer communications must be recorded in
      • Thalia
      's RTqueues: thalia-support, thalia-request.Thalia
      • Super-User: person who can register in a new domain. Access for this has to be added to a config file on the Thalia server. Ask Qing to be added as a Super-User.
        • Current super-users are: Qing, Hunter, Robin.
      • Thalia-info Email List: only an admin of the list can add new subscribers. 
        • Arnis, Janet, Jeanne.
    • All customer communications must be recorded in one of either of these Thalia's RTqueues: thalia-support or thalia-request.

    How to provision a new Thalia domain:

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