...
- Refine and support the set of policies and procedures on how we run our business, on
- how ISDA offers products and servicesin services in collaboration with the communitycommunity ISDA Process Planning
- project planning and management
- service readiness, product deployment, support and maintenancemaintenance ISDA Service Readiness
- how we express, in written form, and exemplify through our actions, a set of norms we wish to develop within IS&T
- reduce the cost of operations and maintenance by 5%, and keep a focus on new services
- Workforce development (working collaboratively with HR)
- provide career paths and cross training for individual staff
- analyze and address resource gapsgaps Draft Hiring Process
- To provide a rich set of data management services & tools with a robust data governance model
- market Managed Data Services to the community and develop the service for a minimum of 2 DLCs
- complete the MIT RAFT and incorporate new reporting tools for the community
- Define and begin deployment of a new LMS in conjunction with the Stellar Advisory Board
- develop a beta version of the new LMS
- integrate the new LMS with OCW and DSpace
- deliver into production upgraded wiki service, with increased usability and target of 20% growth in use
- define resources and support model for IS&T CMS
- Complete Debathena rollout to MIT (Athena OS upgrade)
...