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!GuidPrinsLdrs.jpg!We wanted to ask "What are the guiding principles we should use to vet the draft list of IS&T Core Products and Services?"  Here's what YHS captured:

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An extremely rough transcription of that brainstorm activity follows:

  • Is maintained
  • Promotes collaboration across MIT
  • Critical to MIT mission
  • Enhances workspace -- helps people study, teach, admin. and collaborable
  • All other things equal, should serve the many, not just a few
  • We help people use the service
  • Responds to community need
  • It should also be needs-driven
  • "Most" DLCS don't want to do it OR were told they can't do it
  • IS&T is not the sole provider of central IT services
  • Is IS&T at least a "good" provider of the service?
  • Sustainable
  • Reduces "cost" in total across MIT -- might be financial cost, or could be other qualitiative factors
  • Guides prioritization, for example, research computing inside IS&T vs. NOT inside IS&T vs. SOMEWHAT inside IS&T
  • Should not be stated in terms of "product" name
  • Easy to explain and easy to use
  • Practical (this needs defintion)
  • Has explicit policy, governance and a roadmap
  • Predictable and consistent -- no surprises!
  • Reliable
  • Measurable
  • Keeps "current" with technology trends
  • Represents "best practices" in some sense
  • Is legal

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