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  • Agenda

    Presentations and notes from November 18

  • R. Gibbons: Research and practice
  • John J. Hauser: The virtual customer
  • Andrew A. Lo: Finance and Merrill Lynch
  • E. Roberts: Technology
  • S. Graves: A service internship
  • S.P. Kothari: Improving the MBA
  • R. Fernandez: Field projects and management
  • R. Schmalensee