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Development of the CSS Workforce of the Future

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DRAFT:
Technology has thoroughly reshaped the way we do business... Today's technology has given all of us unprecedented freedom and the power to access information whenever and wherever we need it.  Never before have we seen the extent of making sure people have the knowledge, technology, tools, capital, time, and physical space to generate superior results. \[W\]orkers \[will\] seek more elasticity in where and when they work, collaborative, real-time technologies that boost knowledge sharing and encourage the free flow of ideas will become more essential.  No matter what new technologies develop, the most important skills will remain the ability to learn and to think critically. Many skills treasured by previous generations were made obsolete by computer software, and so were the workers who lacked the flexibility to adapt. We cannot know which jobs will be superseded by technology in the future; we can only know, without a doubt, that some will be. And the reverberations will be felt in an ever more diverse workforce.

Excerpted from BusinessWeek of October 25, 2007. 
_http://www.businessweek.com/managing/content/oct2007/ca20071025_473242.htm_Image Added

NEAR TERM GOALS:

  • develop individual role definitions
  • create CSS Leaders group
  • provide cross training between staff
  • focus on succession planning
  • prioritize staff retention
  • increase staff professional development and related knowledge sharing

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