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Comments by Updates from Barbara Goguen: (Thanks to Elaine for scribing!)

  • Pulse Group and customer interviews are currently taking place.
  • The next IS&T CSS All Hands Meeting will be held on Thursday, January 28, 2010
    • Would like the group to be as interactive as possible.
    • Engagement – get people’s ideas more.
    • Not use the same format as we do for the last IS&T CSS All Hands Meeting
    • Take lead from Pulse Groups: have 4-6 questions answered anonymously, cut up answers and give all answers to one question to one group (4-6 groups) to see ideas and give their feedback.  Allows people to talk about things in a freer way. Have the owner of the question (the person who posed the question they would like help answering) be present at the table reviewing the answers - use that for next steps.
    • Challenge is population is large – approximately 80 or more people.  It is a challenge to summarize that many questions/answers.
      • Not sure if the Pulse exercise fits the large size of CSS Group but we want to get CSS Group more involved.
  • Irina Vainstock suggested sending out questions before the meeting and have someone collect all the answers and put it together for the All Hands Meeting on 1/28/10.
    • It would be ideal to let people submit answers anonymously.
    • Six tables – 1.5 hours discussion about the questions.
    • Mingling around and float from table to table to discuss various answers.
    • But do we know what we are fishing for?  After fishing, what is the next step?
      • The next steps will be presented and there will be some follow up.
      • Already understood – articulate more a sense of the problem and the next step(s) to do after we get our arms around the problem.
    • One possible foundation for questions are the Task Force recommendations
      • For something like this when Sponsors and Client give feedback. Is our role to inform and implement or take a position and advocate that position?  Is IS&T a relationship management role?
      • Task Force reports can help us come up with good concrete question to tackle.
    • Mix the groups up so people in IS&T that do not work together – have a chance to tackle the questions together to find the solutions.
    • What do we come out with from the Task Groups?  Do we get a sense of the organization?
    • Hope to figure out where IS&T is.  What is our role – more support or does MIT tell us what to do and we do it? Broad spectrum sense of where folks see themselves and IS&T.  We can do some research around that.
    • Submit ideas to Barbara Goguen by this Friday (1/8/2010) as to All Hands format and agenda

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