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- ALA prep: I'd like to focus on e-journal and web metrics training. Any particular vendors to recommend?
- SFX stats -- Ex Libris and how those work. Ask Rich to give me login so I can see SFX stats. documentation? Page on UIG wiki where Rich sends reports to people automatically that Marion gets. She saves as web page and posts to wiki. https://wikis.mit.edu/confluence/display/LIBVERAMETALIB/Stats+from+SFX. Learn about possibility for other reports, can we use them for something?
- Google Analytics -- meet with Darcy to show me what she knows. Certain key things can get there. Any web site we own (not Illiad, eg.); not pages served by web.mit.edu (there are Brio Query reports as possible -- Marion put code on pages, e.g. if database is cancelled page)
- libraries.mit.edu/usage pages -- free open source program called Analog
- Heat Map by Crazy Egg -- Google does have one that is a little ugly. Look for other products? Consider use? Is it there?
- Scholarly Stats
- Individual vendors (ISI? Others)
- Separately which of our web stats and SFX stats are useful, and educate how to use -- at many levels of organization
- look for sessions on web stats or web analytics
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- User Needs review
- Review past user needs and usability studies (esp. report)
- Pull out key user goals; look at past list of methods, etc. for possible goals; to revisit those goals
- Pull stories that can illustrate certain user needs or problems (see interviews and written report)
- Where are interviews?
- Look at Nicole's slides from talks about photo diary study, for interesting charts or summaries
- Look at other assessment for ideas of what user needs we already know about
- Ask Us! questions and known items: trends?
- Process for questions for user studies -- still on my list? was discussed at a UX strategy meeting? -- decided not to do right now
Actions for UX Strategy
Read and review design-thinking article and videos .
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