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- Continue culling info from user needs review. (stories and unsolved user needs).
- Have draft of stories and user needs for Aug. 11 meeting.
- (Nicole will investigate raw data from interviews) – ask further about this
- Follow up with gathering information from other sources (library survey? other? maybe below?) so we can begin to triangulate data.
- Usage Statistics
- SFX: Have login from Rich. Session on Aug. 18 to review SFX Queries (20 reports), and learn more about USTAT.
- Web of Science. Webex session on Aug. 24 to discuss reports from WoS.
- Will report to Nicole at meeting on Sept. 721.
- Plan for showing people how to use Survey Gizmo once we have it.
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- User Needs review
- Review past user needs and usability studies (esp. report) (in process)
- Pull out key user goals; look at past list of methods, etc. for possible goals; to revisit those goals (in process)
- Pull stories that can illustrate certain user needs or problems (see interviews and written report) (in process)
- Where are interviews? Follow up with Nicole.
- Look at Nicole's slides from talks about photo diary study, for interesting charts or summaries
- Look at other assessment for ideas of what user needs we already know about
- Ask Us! questions and known items: trends?
- Usage Statistics investigations:
- SFX stats -- See https://wikis.mit.edu/confluence/display/LIBVERAMETALIB/Stats+from+SFX for reports that we currently keep. Explore for possible other reports. (in process)
- Google Analytics -- meet with Darcy to show me what she knows. Any web site we own (not Illiad for example; not pages served by web.mit.edu. Brio Query reports are possible -- Marion puts code on pages, e.g. "database is cancelled" page) (Met with Darcy. Will begin to review Google Analytics along with others once meetings are complete for SFX and WoS )
- libraries.mit.edu/usage pages -- free open source program called Analog – Investigate
- Heat Map by Crazy Egg -- Google does have one that is a little ugly. Look for other products? Consider use? Is it there?
- Userfly -- similar to crazy egg
- Scholarly Stats – learn more about
- Individual vendors (ISI? Others)
- Separately which of our web stats and SFX stats are useful, and educate how to use -- at many levels of organization
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