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* = a vote by a UX team member for an important goal
Virtual Sites - discussed and votedSites
- Get more of our content into a CMS (content management system)
* - Gather more Wordpress expertise
*** - Create more intuitive connections between our varied collections and services
* - Experiment with mashups of our services/collections
- Support goals of greater MIT in celebrating 150th anniversary
- While working on "newer & better" be sure to continually evaluate what we are doing and why we are doing it, and impact it will have.
*** - Search tools: make it easier for our users to understand which are best to use when.
- Continue to experiment, even when you're working on big projects.
Marketing Marketing - discussed and voted
- use a variety of methods to get the word out appropriately
- develop awareness and understanding of services:
- with MIT users (students/faculty)
- MIT staff (admin, other services, IS&T)
- MIT Libs
* * * - Make marketing easier for staff (and therefore more effective for users)
* - Assess appropriate method of communication for different user groups
* - Identify new and already used communication channels to reach our audiences (may vary, depending on audience)
- With marketing team, develop workflow/process that will allow staff to communication effectively & appropriately to get the help/assistance they need to market/promote anything.
- Integrate w/community to see marketing effects from their perspective
Space - discussed and voted
** - build working inventory of spaces, needs, possible improvements, and brief history of past renovations
** - begin thinking/building relationships with other MIT depts. for possible collaborarion/idea creation/planning for future.
* - student space design competition for ideas and money to implement in experimental space
- work to blend virtual & physical worlds
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*** - make users confident/self-sufficient, for easy tasks at least
*** - identify basic needs of each space (for improvement)
** - think about spaces more holistically as well as the interplay between our spaces and adjoining spaces
UX Assessment - discussed and voted
** - indentify user needs in virtual spaces
*** - demo to staff how to effectively use qualitative data
*** - use our web stats to learn more about how our tools/sites are currently used
**** - assess our physical spaces for good usability
- assess virtual spaces for good usability, including mobile