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- Assess our physical spaces for good usability.
- See all of spaces section above.
- The Patron-for-a-Day (PFAD) project is a good start on this.
- The user needs study planned for Feb/Mar/Apr likely will encompass physical space needs.
- Objectives in the systemwide assessment do include user needs analysis for physical spaces. Specifically:
- ID&LA (plus others) objective: Evaluate user behaviors to inform space programming.
- ID&LA/CSM objective: Realign the role and locations of tangible collections in our facilities.
- plus our own, listed above
- Use our web statistics to learn more about how our tools/sites are currently used.
- Examine SFX and Web of Science for what their reports offer. Share info with CSM.
- Evaluate other programs (Google Analytics, heat mapping, etc.)
- Demo to staff how to effectively use qualitative data
- Qualitative data includes stories, results of interviews and focus groups, studies of groups that are too small to be representative. Quantitative is numerical data.
- Lisa H. may attend a week-long program in March that includes analysis of qualitative data. She will bring back to UX what she learns.
- Stephanie's training at the CLIR workshop on gathering user needs may also contribute toward this goal.
- A concern expressed by Nicole is that people are using qualitative numbers. (For example, if 33% of 32 people behave a certain way, it is not necessarily telling. If 33% of 1000 people behave a certain way, and 1000 people is a representative sample, then we can make conclusions.)
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