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- Improve the Vera interface to help students find and use more and better resources to inform their library research. (Systemwide UX Objective) (usability testing)
- Improve the DSpace@MIT user interface. (Systemwide UX Objective, with AMES & LDLC) (past data)
- Gather more WordPress expertise.
- Remain involved in AMPS video project. (excellence in teaching web site)
- Keep up with production needs of our web sites and virtual interfaces.
- Pursue staffing needs and outsourcing to be able to do #5 and to be able to accommodate new externally-imposed projects.
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- Make it easier for staff to market library services and events. (perhaps this is a goal of the marketing group)
- Identify and assess new and existing communication channels to reach our target audiences. (this could be a UX goal)
- Identify appropriate method(s) of communication for different user groups. (this could be a UX goal)
Space
- Gather baseline data about how our spaces are currently being used and how well they meet our users’ needs (Systemwide UX Objective) (observational study)
- Identify possible space collaborations on campus. (do we really have a plan to do this now?)
Ethnographic/Assessment
- Make recommendations about which services to discontinue (graveyard), based on what we've learned about user needs from current and past studies. (Systemwide UX Objective) (past data, ethnographic/interviews study)
- Understand how the MIT community uses e-readers. (device usability study)
- Use our web statistics to learn more about how our tools/sites are currently used.
- Evaluate e-book packages for best options. (heuristic study)
- Learn something about which communication methods (for marketing) are best for different parts of the the MIT community. (ethnographic/interviews)