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User Classes
A. Business Traveler Business Users want to avoid the hassle of managing and saving receipts. They need information entered on their phone to integrate seamlessly with their office expense reporting platform. One consultant we interviewed said his company had implemented its own expense management system that interfaced with his corporate card and imported the information to the expense report. However, that system only works for expenses paid by credit card, and not all companies have a similar system.
Clive is a professional salesmanindependent consultant working for several different employers. He is 32 and travels five days a week every week; when he’s not on the road he’s not making money. He values the little time he has at home with his wife and young daughter.
B. Business Administrator Business Administrators will be able to view aggregate reports from all of the users in their organization. Aggregate reports will be available, this may or may not be available in the mobile interface. According to one administrative assistant, handling the employees expense report could be very time consuming. Sometimes an employee would make a mistake in his or her form or forget to attach a receipt, and she will have to contact that employee asking for additional information or clarifications.
Barbara is in her late twenties and runs finances for a group of approximately 40 travelling professionals. She is stretched thin by her duties at work and will take anything that makes life simpler.
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