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hungr -- GR1
User Analysis
- Posters
- Motivation is to get rid of cruft (goods they don't need) or food quickly due to circumstances (e.g. "We don't have the Bush Room reserved past 10!")
- One poster we spoke with remarked that it would be nice to know what lists to which she could post things such that they could be claimed quickly.
- "Casual" reusers
- Incentive to use is to acquire specific items or classes of items
- Searches for items
- One casual user we spoke with was recently looking for a futon for his new room. He complained about lack of knowledge about how often futons get posted, as currently, the only thing a curious person can do is search the reuse archives.
- "Competitive" reusers
- Incentive to use is to get an edge on competition by getting served metadata in at-a-glance form
- Looks at live-updating, general map
- Uses type tagging
- Needs lots of efficiency
- One competitive use we spoke with would like better filters for when things get posted, so that he can focus on the things he is actually interested in.
All of the above groups exist in a community which is relatively proficient in computer technology.
Task Analysis
Post Item
- Open site
- Enter post information
- Location (enter custom one, or select from common locations)
- Contents (as an itemized list)
- Optional: additional information.
- Select which mailing lists to post to (reuse, free-food, reuse-sell)
Wiki Markup Click "Submit" \[precondition: Entered post information\]
Find Item (Manually)
- Open Site
- Optional: Log In
Wiki Markup View saved searches \[precondition: Logged in\]Wiki Markup Custom filters automatically loaded \[precondition: Logged in\]
- Search for item in historical database
Wiki Markup Examine details, decide to acquire \[precondition: Relevant post\]Wiki Markup _Optional:_ Subscribe to similar reuse posts \[precondition: Relevant post, Logged in\]Wiki Markup _Optional:_ Subscribe to search \[precondition: Logged in\]
Find Item (Dynamically)
- Open Site
- Optional: Log In
Wiki Markup Custom filters automatically loaded \[precondition: Logged In\]
- Optional: Filter map
- Wait until a relevant post appears
Wiki Markup Examine details, decide to acquire \[precondition: Relevant post\]Wiki Markup _Optional:_ Subscribe to similar reuse posts \[precondition: Relevant post, Logged in\]
Acquire Item
- Click on item on map or in search box
Wiki Markup _Optional:_ Recommend to a friend \[precondition: Logged in\]- Map displays shortest path to building (using browser built in location services). (Nonessential)
- Head to item.
- Recover item.
Wiki Markup Press "Claimed" button on web interface \[precondition: Recovered item\]- ???
- Profit!
Predict
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| Wiki Markup |
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Click the "Historical Trends and Predictions" button \[preconditions: Logged in\] |
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We seek to provide this service to students in the college setting, who don’t necessarily have much time to be coordinating orders of food. In addition, because these students are so pressed for time, they would like for ordering to be as simple as possible to allow for multitasking with different things to do.
For the scope of this project, we will focus on students currently attending MIT, though this will be easily extensible to other universities.
We have divided our users up into two categories: those that organize food orders and those that would just like to partake in available orders. We find this to be the most natural distinction, as there are often people who like to take charge of their food orders, as well as those who are just hungry and want to join with a group of people to obtain food.
General Comments on Users
Age: 17-23
Gender: fairly evenly split, as at MIT
Background: Current college students, literate, basic computer skills (internet, word documents, etc)
Dietary restrictions: None, vegetarian, vegan (if there are accommodating restaurants in the area), some users may be allergic to a particular thing (example peanuts), wouldn’t expect many users with severe allergies
Most users will be familiar with online ordering services, such as Campus Foods, Foodler, or the Domino’s ordering interface
Users who organize food orders
- Often times are the most hungry out of the group (took the initiative to begin the order)
- Often have to front the cost of food
- Often are the contact point for the restaurant at time of delivery
- Katie, a junior in physics, organizes many food orders. However, she often has issues with people paying her back for food that she has paid for on her credit card. She would like an easier way to facilitate keeping track of money owed.
Users who take part in food orders
- Often don’t have the time/energy to organize the entire order and just want food
- Kerry, a freshman whose sleep schedule often forces her to order food late into the night (i.e., close to restaurant closing time), finds herself in the position to organize food only about half the time. She is frustrated by how long it takes for each person to select a food item, especially when the restaurant is closing in only a few minutes.
Task Analysis
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