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- Search for HASS classes of the following criteria:
- No final exam
- Don't care about CI-H
- Not interfering iwth your other class, which meets 1-4pm on Wednesdays
- From departments STS, 21F, and 9
- Select a class and mark it as a class that you are considering.
- See what classes your friends are taking. Add one of Ben's classes to classes you're taking.
- Email your schedule to yourself.
Observations
General comments
- Test users were surprised by the drag-and-drop interactions, and most tried other interactions (such as clicking) before discovering how to mark classes as "interested in" or "definitely taking." Affordances will definitely be really important here.
- However, after realizing that classes could be dragged-and-dropped, users 1, 2, and 4 all exclaimed "Cool!" --> user satisfaction++
- Although all testers were MIT students, none of the users knew what the HASS-D numbers stood for, and most didn't know what all the department numbers were
Iteration 1 observations
User test 1:
Search page
- selected a few departments, reasoning was “I like course 6”, which doesn't really make sense because these are hass classes and there is probably at most one course 6 hass class. He didn't understand what all of the departments were there (was probably confused by the three letter ones like “STS” and such that are not described). He was puzzled why some of the department numbers were underlined and others weren't.
- he next goes over to the categories but has no idea what they are (they are basically listed as 1, 2, 3, 4, 5, Language, and Elective).
- He's confused about selecting a schedule
- He's confused about how to actually search. The search button was very large, but he instead clicked the “Browse” button on the top navigation bar. The button he clicked brings him to the search results, but he was very unsure of whether it would or not.
Search results page
- the user clicks on 21W.747 and 21F.027 and an info card pops up for each of them.
- the user drags one of them to the “I plan on taking” box and it behaves as expected
- navigates to friends page
Friends page
- user is unsure of what he can search for in the search box – can you search for classes there?
- doesn't know what to do on friends page
User test 2:
Search page
- user clicks not CI-H and doesn't care about final exam
- user doesn't know what the HASS category numbers are, suggests that we label what each one is
- user selects category 3
- user doesn't care about departments or schedule, so proceeds to the search results page.
Search results page
- user wants to know more about 21H.467, like the name. Once the user clicked on it, the name and info popped up, but it's a history class and she was not interested in taking a history class at all. She mentioned that it would be useful to see the name before clicking on it, because she never would have clicked on it if she saw the name of the class ahead of time.
- when she noticed that there was a message saying you could drag and drop classes to the right sidebar, she remarked “oh!”
- user guesses that any classes dragged to these boxes will stay there (will be persistent) – user is correct
- user wants to look at the description again when it's in the box – this operation is allowed
- “what does finalize mean?” - at the time, the “my classes” page was called “finalize” - this was very confusing to people
Prototype iteration
Changes from iteration 1 to 2:
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