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Severity | Description of Problem | Possible Solutions |
|---|---|---|
Major | Batch Removal of Midnights from Watch List. The user found that there was no support for removing more than one midnight at a time from the watch list at a time. | Use checkboxes instead of 'x's. Then have a "clear all" button at the bottom. |
Major | No Log Out. The user wished to, but couldn't figure out how to, log out. | Include a logout button that will log the user out. |
Minor | Quotes Page Aesthetics. The user felt that the quotes page was very information-dense, and suggested color coding bids and asks. | Color code bids and asks. |
Good | Very Nice. The user felt that the interface was very nice. | None. |
Major | Confusion Over Buy/Sell. Despite verbal guidance, the user was still confused by the bid/ask terminology. This happened to two users. | This is a problem we have been trying to deal with ever since the beginning. We don't have a solution yest, other than some sort of help section. It should be a one-time problem for any user, though. |
Major | *Unintuitive Enter Press. * The user pressed the enter key to complete a bid, but instead, the bid was cancelled. We were able to replicate this event, though not with a 100% success rate. | Something fishy going on in the back-end. Need to explicitly say what happens when the enter key is pressed. |
Major | Button Relocation. Sometimes the buttons on the bid ticket pop-up would appear outside of the boundaries of the pop-up. The user was able to realize this and complete the task, but still remarked upon it. | The way we chose to change the content of the pop-up led to this error. While the buttons could move down, they didn't move back up. We need to fix the back-end to compensate. |
Minor | Text Field Relocation. In certain windows, the text box for entering prices on the bid ticket pop-up would appear on the next line, confusing the user. | Increase the bid ticket size. |
Minor | Watch List Ordering. The user noticed that after deleting an item from the watch list, the order of the items in the watch list would change. | We can't figure out the reason for this, but a possible solution is to re-sort the list after deletion of an item. |
Good | Table Formatting. The user liked the table formatting, and also that his username was bolded. | None |
Cosmetic | Table Formatting. The user thought it'd be nice to change the color of the column corresponding to the current day of the week. | Change the back-end to do this, though we feel it is unnecessary. |
Major | No FAQ. The user looked for a FAQ while exploring the website and didn't find one. | Take advantage of the fact that the user might actually want a FAQ and put one in. This can help alleviate the bid/ask distinguishment problem. |
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