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2. UX objective: Gather baseline data about how our spaces are currently being used and how well they meet our users’ needs.
Measures
- Analysis of users' activities in the Libraries.
- Analysis Heat maps of use of our spaces
- Space study
- Ratio of hours booked to hours available for bookable rooms
- Room use statistics
- Ratio of seats used to seats available within the Libraries; in other spaces beyond dorms
- List of features of other study spaces (to determine why choose that space vs. Libraries, or vice versa)
- specific equipment and spaces in the Libraries.
- Identification of 2 most desired times to extend open hours.
- Identify 2 priority areas to align services, spaces, or equipment to better support these.
- 1 Heat map for each library showing how spaces are currently used.
- Space inventory of equipment and furnishings that are in our spaces
- Tool: Space study: Task survey
- Tool: Space study: Flip chart analysis
- Tool: Space study: Hours study
Possible Measures
- Service/Assistance
- total square footage allotted to this kind of space
- # of desk stats
- # door count?
- # hours spent staffing within service/assistance spaces
- # of staff per hour in service/assistance spaces
- Social/exhibits space
- total square footage allotted to this kind of space
- # of attendees to exhibits and events
- # exhibits per year
- demographics of people attending exhibits
- # of events held per year in our spaces
- # of exhibit locations
- total square footage of space allotted to social needs of users
- # of users who use library for social/networking
- Reading rooms
- total square footage allotted to this kind of space
- # seats
- # soft seating
- # of rest rooms near reading rooms
- percentage of reading room space allotted to stacks/browsing collections
- Collections
- total square footage allotted to this kind of space
- total # bays of print materials
- % of collection circulating at any one time
- # of sub-collections (browseries, new books displays, Sanborn maps, DVD collections, etc.)
- Instruction spaces
- total square footage allotted to this kind of space
- # of instruction spaces
- # seats allotted to instruction; # of seats in DIRC
- list of equipment allotted to instruction
- Equipment
- # of machines by type
- Reliability indicator (e.g., # of fix-lib tickets for machine X, Y, Z)
- # of public computers; ratio of public to MIT-only computers
- list of equipment by owner; id non-Libraries equipment
- # of electric outlets and locations
- Study rooms (individual and group)
- total square footage allotted to this kind of space
- total # of seats in all study rooms
- # of large screens available
- Storage
- total square footage allotted to this kind of space
- # of bays
- # of boxes
- % of collections in storage; total, books/journals/other
- # of storage locations
- cost of storage per square foot (or other?)
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3. UX objective: Working with AMPS, create a new web portal to the video collections at MIT that highlights the excellence in teaching and the student learning experience at MIT.
Measures
- Increased # 5% increase in number of views on specific videos highlighted by new site# of visitors to siteselected videos which were on TechTV last year (comparison of views from November 2010 to November 2011).
- Tool: Tech TV stats
- 200 unique visitors to siteper month
- Tool: Google Analytics
- Positive feedback from donor.
- Tool: any feedback from donor
- 5 Amount of PR generated by new site; # of twitter stories, news blog stories, etc.(amount of PR generated by new site)
- Tool: TechTV stats
- Tool: Google Analytics Tool: any feedback from donor
- Tool: PR searches
4. AMES/LDLC/UX objective: Improve the DSpace@MIT user interface.
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