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Panel
  1. IDENTIFY: Map the key groups that are involved in the project at different level
  2. ANALYZE: Determine what form of communication and frequency is desirable for each group or method of communication
  3. ENGAGE: Develop and execute communication strategy for each group based on the matrix below

What Makes a Good Communication Plan

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  • Specific audiences are identified (project team, steering committee, customers...)
  • Communications matrix clearly identifies the following for each audience:
    1. Type of communication they will receive (status report, status meeting...)
    2. Purpose of the communication (provide detailed status of project progress....)
    3. Owner (person responsible) of the communication
    4. Frequency at which the audience will receive the particular communication (weekly, monthly...)
    5. The medium to be used to communicate the message (email, live meeting...)

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