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Via the Remedy Web Interface - To access the list of pending approvals, log into Remedy and visit the "Approval Central" screen by selecting "Quick Links" -> "Approval Central" from the slide-out menu on the left hand side of the screen. Select the change you wish to approve and select "Approve", "Reject", or "Hold" as appropriate from the action bar at the top of the list. Screen shot of Approval Central screen:
Via the iPhone / Android Mobile Application - iPhone users may download the "BMC Requests" application from the App Store; Android users may download the application from the Android Marketplace. To use this application, you'll need to have a local Remedy password assigned; the application does not support single sign-on. The relevant mobile server for each application tier is:
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