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First, using a browser with a valid MIT personal certificate, go to http://remedy-qa.mit.edu; This should authenticate you through Touchstone and forward you along to the MIT-QA onbmc.com site. You should see your home screen, which is configurable, but will default to showing any requests assigned to you.
Next, open the "accordian" menu from the top left area of your browser window to expose the Change Management menu, and then select New Change.
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