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Once the change information has been entered, click the Next-Stage button in the lower left to proceed. Review the info, make any necessary changes, and then click the save button.
The change request should now be shown in the next phase.
Due to a refresh bug in Remedy, it is necessary to manually refresh the record (not the web page) in order to display the status correctly. To do this, click the "down arrow" icon which is next to the home icon in the upper left area of the screen. This will popup a list of recent requests and you can then double-click on the record which you were working on. That record should then refresh and will be shown in the proper phase. 