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In this example, I created a Normal change which requires approval at the review phase. You can see Garry's ID listed in the approval section in the lower right section of the screen. Garry will receive an email requesting approval for this change. Once he approves the record, I will receive a notification and can then proceed with the next phase of the record, which is review plan and authorize.
schedule. After refreshing the record, you can see that the request is currently in the review and authorize phase. Note that BMC is aware of this refresh bug and we are hoping to have a hotfix to resolve it soon.
Now the change shows it in the current phase of review and authorize.