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First, using a browser with a valid MIT personal certificate, go to http://remedy-qa.mit.edu; This should authenticate you through Touchstone and forward you along to the MIT-QA onbmc.com site. You should see your home screen, which is configurable, but will default to showing any requests currently assigned to you. (Click on the images for a larger view.)
Next, open the "accordian" menu from the top left area of your browser window to expose the Change Management menu, and then select New Change.
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