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User 1 has been to many restaurants in his lifetime. He is an immigrant to the United States and does not consider himself tech savvy. He is not very fluent with English and says that when he cannot understand the description of the offerings, he bases his order off of any images in the menu and what "looks good." He states that this is the main reason why he prefers restaurants who has waiters and waitress who speaks his native language rather than American restaurants. He doesn't like too many options and hates it when the waiter or waitress asks him how he would like his food. He doesn't go to extremely fancy ones. When he goes with his family, he has to be aware of his children's food allergies every time he goes out. He states that it is it difficult to order for his children sometimes because he doesn't know what the portions are like.
User 2: The College Student
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View Foods and Other Products of the Restaurant
Goal: Give the user more information on the items in the menu
OpenMenu will display a picture of the every item on the menu, as well as ingredients and nutritional facts. This will give the user a better idea of what each item is and whether or not it is something they want to order. Additionally, some people want to know nutritional facts, in case they are on a diet or something similar. Displaying the nutritional facts will allow them to judge what they can and cannot eat.
Filter and Compare Items
Goal: Make it easier for the user to choose their order
We will allow the user to filter the menu by type of food, such as pasta or burgers, or by ingredients, such as chicken or shrimp. This will allow the user to zone in on the kind of food they want much faster. In addition, many customers often spend a lot of time deliberating between a couple choices. Allowing the user to compare the items side-by-side is much easier and more efficient than flipping back and forth between pages of the menuDescription Here.
Order with Optional Custom Specifications
Description Here.Goal: Give the user more control on how their food is prepared
Ask for Help with a Real Waiter or Waitress
Description Here.
View and Pay Bill
Description Here.Goal: Allow the user to pay bills quickly and easily
Offer Touchscreen Games or News
Description Here.Goal: Keep customers entertained while waiting for the food to arrive