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- Means of Communication: Denise is a frequent texter. She uses GChat communicates via texting, GChat, and Facebook as well. She emphasized the need for wants a tool to allow her to communicate easily with a group of people. She doesn't like to mass text and hates long email chains. She recalls that during her freshman summer, one of her friends had created a summer mailing list to organize trips, plan parties, and generally keep in contact with their group of friends While she thought the mailing list was a good idea, she remembers that there were several problems with itthat arose. For example, at least a few of her friends were initially people in the Boston area were accidentally left out of the list at first. Also, there were sometimes long chains of emails that were unnecessaryevent planning sometimes resulted in very long email chains. She emphasized that registering for a new account would deter her from using a new service. Finding and "friending" people is also a deterrence, because Facebook already does that.
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- Information Security: For Emily, privacy is very important. She wants to organize events only for MIT affiliates. Having a system where log-in information is verified via certificates would be very useful.
Task Analysis
1. Create a profile and join a network
Goal: Create a profile on TravelTech and join the MIT network.
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