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- View images of foods
- View ingredients of foods
Filter and Compare Items
Goal: Make it easier for the user to choose their order
We will allow the user to filter the menu by type of food, such as pasta or burgers, or by ingredients, such as chicken or shrimp. This will allow the user to zone in on the kind of food they want much faster. In addition, many customers often spend a lot of time deliberating between a couple choices. Allowing the user to compare the items side-by-side is much easier and more efficient than flipping back and forth between pages of the menu.
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- Filter items based on type and ingredients
- Compare between multiple items while deciding
Questions:
- Why is the task being done?
- Make it easier for the user to choose their order
- What does the user need to know or have before doing the task?
- Needs to have a general idea of what kind of food they want
- Where is the task being performed?
- On the device
- How often is the task performed?
- About 2-3 times per customer for filtering and comparing
- What are its time or resource constraints?
- Time constraint is that they want to order the food quickly; resource constraints is number of devices in the restaurants
- How is the task learned?
- Customer needs to be informed of option
- What can go wrong? (Exceptions, errors, emergencies)
- Device could malfunction or there could be a bad connection between the customer's device and the kitchen.
View and Pay Bill
Goal: Allow the user to pay bills quickly and easily
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