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View Foods and Other Products of the Restaurant
Goal: Give the user more information on the items in the menu
OpenMenu will display a picture of the every item on the menu, as well as ingredients and nutritional facts. This will give the user a better idea of what each item is and whether or not it is something they want to order. Additionally, some people want to know nutritional facts, in case they are on a diet or something similar. Displaying the nutritional facts will allow them to judge what they can and cannot eat.
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- Why is the task being done?
- To view all items that the restaurant offers, giving the user more information
- What does the user need to know or have before doing the task?
- The user can go in knowing about the device or service
- Where is the task being performed?
- On the device
- How often is the task performed?
- Presumably performed every time customer orders (very often)
- What are its time or resource constraints?
- Only depends on if there are enough devices for every customer currently in the restaurant
- How is the task learned?
- Through a quick tutorial for navigation on touch controls (if necessary)
- What can go wrong? (Exceptions, errors, emergencies)
- Device could break
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- Why is the task being done?
- Make it easier for the user to choose their order
- What does the user need to know or have before doing the task?
- Needs to have a general idea of what kind of food they want
- Where is the task being performed?
- On the device
- How often is the task performed?
- About 2-3 times per customer for filtering and comparing
- What are its time or resource constraints?
- Resource constraints is number of devices in the restaurants
- How is the task learned?
- Customer needs to be informed of option
- What can go wrong? (Exceptions, errors, emergencies)
- Device could malfunction or there could be a bad connection between the customer's device and the kitchen.
View and Pay Bill
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After the meal, customers are left waiting for the bill while the waiter or waitress is bogged on with other customers. This can be a very inefficient process. With OpenMenu, customers will be able to swipe their cards at the table or choose the cash option to get the waiter's or waitress' attention. The option of splitting the check and calculating the tips will also be included to make everyone's lives easier.
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