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What are the subtasks?
- Adding the restaurant description
- Creating individual menu items
- Uploading pictures of individual menu items
- Adding details to individual menu items
- Saving the description
2. Searching and selecting a restaurant (Client)
Why is the task being done?
The client may want to search for a particular restaurant to see its menu, or to find restaurants in the area.
What does the user need to know or have before doing the task?
The user can either search by name, in which case he/she should have the name of the restaurant. Otherwise, the mobile app will use location to search for restaurants.
Where is the task being performed?
The task can be performed anywhere, although it has special behavior if performed at the same location as the restaurant.
How often is the task performed?
This task is performed whenever the user wants to eat or search a menu.
What are its time or resource constraints?
There are no resource constraints but time might be constrained by the client’s hunger or desire to order food.
How is the task learned?
The task is meant to be intuitive and learnable, mirroring other interfaces that users will have seen if they are already mobile phone users.
What can go wrong? (Exceptions, errors, emergencies)
The task is meant to inform clients of the restaurants available to them in an innovative way, and the client will not be able to provide any feedback through the site.
Who else is involved in the task?
No one.
What are the subtasks?
Path 1:
- Check in via-location
- Presented a list of restaurants to choose from
- Select the restaurant
Path 2:
- Enter query into a search bar
- Choose the relevant text-matched name for the restaurant
3. View a Menu (Client/Waiter)
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What does the user need to know or have before doing the task?
The user doesn’t need to know anything beforehandthe restaurant's menu he/she wants to view, but his/her experience might be shaped by a desire to filter the menu by criteria such as dietary constraints or food cravings.
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What can go wrong? (Exceptions, errors, emergencies)
- The client can apply select the wrong filterrestaurant.
- The client cannot find browse the relevant menu optionsefficiently enough.
Who else is involved in the task?
The waiter can potentially aide the client in using the app, but it should mainly be used by the client.
34. Filter a Menu (Client/Waiter)
What are the subtasks?
- Selecting the relevant filter
- Applying the filter to the relevant list of menu items
4. Search for Restaurant (Client)
Why is the task being done?
The client may want to search for user wants to see or show a more specific list of the items presented on a particular restaurant to see its menu, or to find restaurants in the area.
What does the user need to know or have before doing the task?
The user can either search by name, in which case he/she should have the name of the restaurant. Otherwise, the mobile app will use location to search for restaurantstype of filter that needs to be applied i.e. vegetarian, gluten-free, meat-only, etc.
Where is the task being performed?
The task can be performed anywhere, although it has special behavior if performed at the same location as the restaurant.inside of the restaurant before the client orders or while on the go as a precursor to deciding to visit the restaurant. Anywhere the user can access the internet from his/her mobile phone is a valid location for the task.
How often is the task performed?
This task is performed whenever the user wants to eat or search a get a more specific idea of the menu.
What are its time or resource constraints?
There are no resource constraints but for data processing and time might be constrained by the client’s hunger or desire to order food.
How is the task learned?
The task is meant to be intuitive and learnable, mirroring other interfaces that users will have seen if they are already mobile phone users. On occasion, waiters might be trained in this task in order to help the client learn the task or search the menu themselves.
What can go wrong? (Exceptions, errors, emergencies)
- The client can select the wrong restaurant.
The task is meant to inform clients of the restaurants available to them in an innovative way, and the client will not be able to provide any feedback through the site - The client can select the incorrect filter, and the incorrect specifications to apply it to.
Who else is involved in the task? No one.
The waiter can potentially aide the client in using the app, but it should mainly be used by the client.
What are the subtasks?
- Selecting the relevant filter
- Applying the filter to the relevant list of menu items
5. Review a menu item (Client)