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Grandparents
1. Randy
Randy is a an 80-year-old retired physicist in his 70’s who now does research on 19th-century American history, an activity that keeps him busy despite having a flexible schedule. He lives with his wife (from a second marriage) and cat in Amherst, Massachusetts, and has three sons who all reside in other states. Randy started using email in the 1990’s for work reasons and now has numerous contacts saved in his Outlook account. He appreciates that auto-complete allows him to send emails by only entering the first few letters of the addressee’s name. To avoid sending to the wrong person due to auto-complete, Randy now remembers to glance at the addressee field twice before sending.
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