...
He did not know how to cancel a call (he didn't notice the button). Also, he wasn't sure what the initial selection on the scheduler was. Suggested account/login at first, but was quickly convinced otherwise. Filtering is nice, but is there a way to filter ALL politicians? Ad Add a biography page for the politicians. Maybe consolidate the buttons on the interface (reduce visual clutter). Maybe extend the scheduling app to show office hours, meetings, etc. Add e-mails, twitter, etc? Also, maybe stats for politicians (how many people contact what offices).
Prototype iteration
First, add a large, red button underneath the zip code search box with the text "CANCEL A SCHEDULED CALL"
The improved scheduler interface – grayed out times before the present, and the present time is clearly marked by a red line. Eliminated times outside of the representative's published office hours.availability.
Search results page should show the instruction: "Select an office to contact:". Fold the representatives' papers in half to get rid of the buttons (the blocks around each office are the buttons now), and add another screen after an office has been selected. This screen should look kind of like this:
Return to Expect Us homepage.