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• Difficulties
  • Wanted a way to view all instructors currently on a shift (ended up “opening a new tab” to see that view)
  • Not sure if he had to press Submit, since the approve buttons disappeared and they were buttons
• Successes
  • Found the approve buttons really quickly

Task 5

• Difficulties
  • None
• Successes
  • Immediately went for the buttons and the shifts, and hit submit. (Noted that the E and A seemed appropriately clear.)

...

• Successes
  • No problems – A and E were again clear enough

First iteration summary

Overall

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difficulties

• They were not sure how to get the regular cursor back, or what they could do with the icons as the cursor.
• All three of our users assumed clicking on a shift already in place would toggle it (i.e. unselect it).
• They wanted a way to select a shift the same day/time every week.
• They weren't sure if changes on the calendar were requested or immediately changed.
• They weren't sure if they had to press Submit to approve changes as an admin.
• They had trouble scrolling through the months
  • likely a paper prototype issue

...

• They appreciated that the mouse cursor changed, indicating that they could use it for multiple actions.
• By task 2, they had learned to hit Submit when done in the instructor mode.
• Once they found the discipline icons, they seemed to have no trouble differentiating between disciplines.
• They had no trouble finding and using E and A icons.

Second iteration user testing

User Test #4

User Test #5

User Test #6

Second iteration summary

Overall difficulties

Overall successes

Prototype Iteration

These are the changes made to the paper prototype between the two rounds of testing:

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