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Hello and thank you for help us with our project, OpenMenu! This is _________, _ _______, and _ _______. Picture this: You are going out to a restaurant on a Friday night with a couple friends. When you are seated, you notice that instead of menus, your waiter has grabbed tablets instead. Your waiter informs you that the restaurant is trying out a new electronic ordering system. The purpose of this new ordering system is to make ordering and waiting at restaurants faster and more efficient and to entertain customers while waiting for their orders to arrive. To help us test the system, we're going to ask you to do some scenario tasks. |
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We are having a difficult time teaching users hows to use the compare feature, since they have to make a list of items they want to compare. At first, we sued check boxes but users were unclear whether the check boxes meant added to their order or to the compare feature. During the second round of prototyping we chained it to a "Add to Compare" button would received better feedback, but it was still taking users a long time to use it. We need to make it more intuitive to use for better learnability, easier to add items to the list for better efficiently, and make it more noticeable when users have added it to the list for better efficiently.
Description of Product on Adding to Order Confirmation
On our first design, we added a pop up when users were adding items to their order where they can customize it and leave a note for the chef. However, one user suggested that since we have so much tablet space, we should display the item description somewhere so that the user can make sure its the item that they wanted. This makes it easier for the user to read the description while adding it to the order for better efficiently and safety by making the users more aware of what they are doing so they don't make errors.